Privacy policy
Privacy Policy
Last Updated: July 1, 2026
SECTION 1 – OVERVIEW
Welcome to DAHONPA
DAHONPA operates this online store through the Shopify platform and is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information whenever you:
visit our website
browse our products
create an account
place an order
subscribe to our newsletter
contact our customer support
participate in promotions
leave reviews
interact with advertisements
or otherwise use any services provided by DAHONPA (collectively, the "Services")
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of our Services.
Our website is powered by Shopify, which provides the e-commerce platform used to operate our online store.
Certain personal information may also be collected and processed by Shopify in accordance with Shopify's own Privacy Policy.
SECTION 2 – PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect the following categories of personal information.
2.1 Identity Information
Full name
Username
Account ID
Customer ID
2.2 Contact Information
Email address
Telephone number
Billing address
Shipping address
Country
State or Province
Postal code
2.3 Order Information
Products purchased
Shopping cart contents
Wishlist items
Order number
Purchase history
Returns
Exchanges
Refund history
Delivery preferences
2.4 Payment Information
Payments are processed securely by third-party providers.
Depending on the payment method, information may include payment method, transaction ID, payment status, and billing verification data.
We do not store full credit card details on our servers.
2.5 Account Information
Login credentials
Encrypted password
Order history
Saved addresses
Communication preferences
2.6 Device Information
IP address
Browser type
Device type
Operating system
Screen resolution
Language settings
Time zone
Internet service provider
Device identifiers
2.7 Usage Information
Pages viewed
Products viewed
Time spent on pages
Click behavior
Search terms
Shopping cart activity
Checkout activity
Referral sources
Advertising interactions
2.8 Communications
Emails
Chat records
Support requests
Product inquiries
Feedback
Reviews
Survey responses
SECTION 3 – HOW WE COLLECT YOUR INFORMATION
We collect information in the following ways.
Information you provide directly
When you place an order, create an account, subscribe to emails, contact support, submit reviews, request refunds, or communicate with us.
Information collected automatically
Through cookies, pixels, web beacons, browser storage, analytics tools, log files, and device identifiers.
Information from Shopify
Shopify may collect and process data to support payments, fraud prevention, security, performance optimization, and legal compliance.
Information from third parties
We may receive information from payment providers, logistics partners, fraud prevention tools, analytics services, marketing platforms, and customer support systems.
SECTION 4 – HOW WE USE YOUR PERSONAL INFORMATION
We use personal information to operate and improve our Services.
Order fulfillment
Processing payments, confirming orders, shipping products, providing tracking, handling returns, refunds, and exchanges.
Customer support
Responding to inquiries, resolving issues, replacing missing parts where applicable, and improving service experience.
Website improvement
Improving website performance, navigation, product recommendations, and user experience.
Marketing
Sending promotional emails, product updates, offers, newsletters, seasonal campaigns, and cart reminders where permitted.
You may unsubscribe at any time.
Fraud prevention
Detecting suspicious activity, preventing fraud, securing accounts, and reducing risk.
Legal compliance
Complying with legal obligations, handling disputes, and enforcing policies.
SECTION 5 – COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to operate our website and improve user experience.
Types of cookies
Cookies
Pixels
Local storage
Web beacons
Session cookies
Persistent cookies
Essential cookies
Analytics cookies
Advertising cookies
How we use them
Essential cookies support checkout, login, security, and shopping functions.
Analytics cookies help us understand website traffic and performance.
Advertising cookies help us improve marketing and show relevant ads.
Cookie control
You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.
SECTION 6 – HOW WE DISCLOSE PERSONAL INFORMATION
We only share personal data when necessary to operate our business.
Service providers
Including Shopify, payment processors, logistics companies, fulfillment partners, email platforms, analytics tools, and fraud prevention services.
Marketing partners
Including Google, Meta, TikTok, and other advertising platforms to improve campaign performance and relevance.
Legal requirements
We may disclose information when required by law, legal process, or to protect our rights.
Business transfers
In case of merger, acquisition, restructuring, or asset sale, personal data may be transferred.
SECTION 7 – RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify.
Shopify processes certain personal data to operate and improve the platform.
DAHONPA remains the seller of record for all purchases.
Shopify is not responsible for product quality, shipping, or customer service.
Shopify Privacy Policy: https://www.shopify.com/legal/privacy
SECTION 8 – THIRD-PARTY SERVICES
We use third-party tools for payments, shipping, analytics, marketing, reviews, and customer support.
These providers operate under their own privacy policies.
We are not responsible for their practices.
SECTION 9 – PAYMENT SECURITY
Payments are processed by secure third-party payment providers.
We do not store full credit card details.
While we take reasonable security measures, no system is completely secure.
SECTION 10 – CHILDREN’S PRIVACY
Our Services are not intended for individuals under the age of majority.
We do not knowingly collect data from children.
If such data is identified, we will delete it promptly.
We do not knowingly sell or share data of users under 16.
SECTION 11 – DATA RETENTION
We retain personal data only as long as necessary for:
order fulfillment
legal compliance
tax and accounting requirements
fraud prevention
dispute resolution
customer support
Data is deleted or anonymized when no longer needed.
SECTION 12 – YOUR PRIVACY RIGHTS
Depending on your location, you may have rights such as:
access to your data
correction of inaccurate data
deletion of data
data portability
objection to processing
opt-out of marketing or targeted ads
EEA and UK users may also withdraw consent or file complaints with regulators.
California users may request access, deletion, and opt-out of data sharing.
SECTION 13 – INTERNATIONAL DATA TRANSFERS
Your data may be processed outside your country, including in China and other regions.
We use safeguards such as Standard Contractual Clauses and Shopify transfer mechanisms where required.
SECTION 14 – DATA SECURITY
We use technical and organizational measures including encryption, access controls, fraud monitoring, and secure infrastructure.
However, absolute security cannot be guaranteed.
SECTION 15 – MARKETING COMMUNICATIONS
Marketing emails may include promotions, product updates, and reminders.
You may unsubscribe at any time.
Transactional emails related to orders may still be sent.
SECTION 16 – COMPLAINTS
If you have concerns, contact us and we will respond within a reasonable timeframe.
You may also contact your local data protection authority where applicable.
SECTION 17 – CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
Continued use of our Services means acceptance of updates.
SECTION 18 – COOKIE NOTICE SUMMARY
We use cookies to operate the website, support checkout, analyze traffic, and improve marketing.
Cookies may be set by Shopify, Google, Meta, TikTok, and other tools.
You can disable cookies in your browser settings, but some features may not work properly.
SECTION 19 – CONTACT INFORMATION
Trade Name: DAHONPA
Email: dahonpaeu@outlook.com
Address:
Room 201, Second Floor, No.10, 11th Alley, Xunsi New Village
Jinping District
Shantou, Guangdong 515000
People's Republic of China
SECTION 20 – FINAL STATEMENT
By using our website or placing an order, you confirm that you have read and agree to this Privacy Policy.
You understand how your data is collected and used, and you acknowledge that third-party providers such as Shopify may process your information to operate the Services.
If any part of this Policy is found invalid, the remaining sections remain in effect.